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Parker AC10 inverter, FW 3.32 indicates SLEEP as Fault?!

Hello colleagues,

We have a situation related to 30KW inverters Parker AC10 , software version 3.32. The trouble is, these devices indicate fault on relay output (F300 = 1) when inverter actually goes to SLEEP (PID function).

AC10 with an older firmware (e.g. 2.31) does not indicate SLEEP as fault on a relay output. How do we overcome this situation? SLEEP stage of PID function is not fault and should not be indicated as such.

Off topic: Moderators, can you please advise how do I get permission to ask in Electromechanical support group?

Best regards,