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AC10P with DSELite

By seahkw.htech@gmail.com 4 months ago

Dear all,

I'm currently working on AC10P using DSELite 3.11 software. Drive connected is v5.41 as in the picture.

However, I cannot find AC10P v5 template in the software.

Please advise.

Thanks in advance.

Top Replies

William Chin, Employee 4 months ago +2 verified

Actually, the AC10P is special for Parker China. It is a special AC10 with ProfiNet and is only for the China market. I believe this version is not compatible with DSELite. You will need to go back to...

0 William Chin, Employee 4 months ago

What is the full model number of your AC10?
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+1 William Chin, Employee 4 months ago

Actually, the AC10P is special for Parker China. It is a special AC10 with ProfiNet and is only for the China market. I believe this version is not compatible with DSELite. You will need to go back to Parker China for support.
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0 seahkw.htech@gmail.com 4 months ago in reply to William Chin

Hi William,

The model number as below

10P-41-0040-BN
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0 William Chin, Employee 4 months ago in reply to seahkw.htech@gmail.com

Do you have a contact for Parker China? Or would you need me to look that up for you?
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0 seahkw.htech@gmail.com 4 months ago in reply to William Chin

It would be great if you can give me Parker China technical support contact.

Thank you!
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0 Jack DeGrano, Employee 3 months ago in reply to seahkw.htech@gmail.com

China - Parker This form reaches across the Pacific to them. They should be able to route you to the support personnel who handle that firmware.
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