Note: Below does not work on Win10. Must unregister and register the OCX. Windows10 users see this newer FAQ: https://community.parker.com/technologies/electromechanical-group/w/electromechanical-knowledge-base/2800/interact-xpress-manager---troubleshooting---ver-4-2-error-flash-player-not-installed
While most installs work as expected when you are logged in as the Local PC Administrator,
there have been a couple of cases where there was an issue registering the HCSFP.OCX during the install.
This may be due to Windows UAC, other installed OCX or some form of rights issue , Anti Virus etc....
The fix for this is as follows. (Only seen on Windows 7 so instructions are Windows 7 specific)
Logged in with Local PC administrator rights, follow the steps below.
From the desktop screen.
Hit the Windows button bottom left
In the search box put in cmd and in the applications found shown above the search box Right Click on cmd.exe and pick run as administrator
In the dos box type CD \ There is a single space between CD and the \
Hit enter
Type CD program files (x86)
Hit Enter
Type CD Parker
Hit Enter
Type CD Interact Xpress Manager
Hit Enter
Type regsvr32 hcsfp.ocx
Hit Enter
You should see a success message
Then Run Xpress 4.2 and make sure that the flash Player version shown in "Help - About IXM) shows
Flash Player version 50.0.20.325
ALT method if allowed by PC security:
NOTE: Some systems will not allow batch files to run so doing the manual typing shown above mode is the only option.
The following batch file will run from any directory. (Only Windows 7 since Windows 10 does not need this registration)
Suggested method would be to download to Windows "Downloads" folder.
Open Windows File Explorer and navigate to "Downloads"
Right click the zip file and extract the batch file
Right click on the extracted batch file and "Run as Administrator"
You should see it open a Command Window, and register the ocx just like typing it in manually and the success window.
Click any button to close command Window.
Batch file download link. Xpress 4.2 HCSFP.ocx Registration batch file for Windows 7. :
Register_HCSFP_OCX_Windows7_only.zip
01122021 dom
01182021 dom added batch file
8/20/21jh added note to other post