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Hello, We have two drives in each of our machine 2 AC890's of two sizes, we have spares of each drive so when one fails we put it in and use the spare and get hold of another. The ones in it are the blue type v1.10 firmware, the new drives are the STO version 3.12. from the technical help we received I downgraded the firmware of the new drives to a v1.14 which would then let me send the old program we have using DSE890 which is great, but in the process I have changed the old style drive from v1.10 to v1.14 and it is coming up in horsepower and not working with the program. could anyone send me the link or download for just firmware version 1.10 for the 890 as it is not in the DSE890 software.
When you mean that the drive is coming up in HP are you referring to the startup screen on the keypad that displays the power level, voltage, and firmware. If so, a three button reset (this is only possible with larger keypad part number 6901) will let you set the P-code to the correct power level, frequency input, and language of the keypad. This procedure is also outlined in the product manual.
i just installed a new drive 890cs and the firmware version is v3.14 and the version i have is V1.4 how can i downgrade my new drive to version 1.4!
because while downloading the setup i got this message on the screen “configuration ‘s library (890 v1.4) is not compatible with installed firmware (890v 3.14). not installed “
i would appreciate if you can help me
With the software that you are using (either DSE Lite or DSE890) go to COMMAND > INSTALL FIRMWARE and you should have the option to install that latest version of 1.X firmware.
could you please send updated firmware 3.10 because when I change the control unit when try to install firmware 3.10 no t available on DSE890 v2.2
If you update your DSE software (link to a knowledge base page is below) the latest versions of Firmware should be come available including 3.10.