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Above posting also has step-by-step instructions on connecting and screen captures on using Motion Architect software.
This guide serves as an aid in establishing RS232 communication with with 6000 Series stand-alone products only (not bus-based 6000 products), as well as troubleshooting most commonly seen RS232 communcation problems. Before proceeding, make sure that you have downloaded the Motion Architect V3.5 software package. If you do not have Motion Architect V3.5, you can download it from www.parkermotion.com from Support & Downloads
NO LUCK? Other Possibilities:1) Try connecting your product to another PC, and repeat the aforementioned process.2) Is the computer power cord and Compumotor product's power cord plugged into the same AC outlet? In some cases, a ground potential between two AC outlets has caused an RS232 port failure. Plug both into the same AC outlet. Try communicating with the other COM port, if the device has one.