Trouble finding your motor file?
Drive and motor configuration are related. If your motor file does not show up in the motor configuration, this does not necessarily mean the file does not exist.
1. Check Device type. You must select the proper feedback option (Fnn) for your motor to appear in Drive Configuration.
F11 Stegmann Hyperface SinCos absolute encoders
F12 Incremental (quadrature) encoders, Heidenhain EnDat absolute encoders, analog halls
Use the Device Selection Wizard to change the feedback type to match the motor's feedback.
2. Compax3 V4 units step 1 of the drive configuration select the AC input voltage. If the selected AC input voltage is higher than the motor's rated voltage, it will not show the lower voltage motors. Use the drive configuration to change the voltage for what the motor is rated for.
3. Check the Motor Manager to make sure your motor exists in the database. Look under US or Europe. Go to Edit > Start C3-MotorManager...
If your using an older version of C3 ServoManager, you can try updating to the latest motors database by downloading the latest version of C3 ServoManager from our website http://www.compax3.com
4. It may require a custom file to be created. If you created the file, check what feedback type you assigned it in Motor Manager then look in User Defined motors.
If your motor file does not exist in the motor manager, you can create the file with the Motor Manager.
Note: If you open a .c3p configuration file and it has a user-defined motor type or a motor file that's not in your PC's database, it will automatically add the file to the User Defined motor files.
To create a custom motor file
If the motor does not appear in the menu tree in the motor selection, this means either you are using a non-Parker servo motor, you are using a custom Parker servo motor, the motor's feedback doesn't match the drive's feedback type, or the drive's maximum DC bus voltage exceeds the maximum allowable bus voltage of your motor. However, this does not mean you can not run the motor on your drive (except for the feedback not matching).
In any case, we will need to run the C3-MotorManager . This can be done by either choosing the motor icon located in the status bar (after the flags) of the C3 ServoManager, or you can go to the Edit pulldown menu, and choose C3-MotorManager.
If you are using a non-Parker servo motor , navigate the menu tree choosing the Edit Motor Library and then choose the proper type of motor you wish to create (rotary or linear). Choose New and continue through the C3-MotorManager changing all values that pertain to the custom, taking special care to note the units of the parameters as you fill them in. Lastly, run the Automatic settings of the commutation parameters to make certain the commutation is set up properly. This will verify the Commutation Angle, Commutation Direction, and Feedback Sensor Direction. If these do not match the file settings, edit the motor file to correct these settings.
If you are using a custom Parker servo motor, navigate the menu tree choosing the Edit Motor Library and then choose the proper type of motor you wish to create (rotary or linear). Choose Template and find the motor that most closely matches your custom. Select that motor and continue through the C3-MotorManager changing all values that pertain to the custom, taking special care to note the units of the parameters as you fill them in. Please contact Technical Support for assistance on selecting a motor as a template. Lastly, run the Automatic settings of the commutation parameters to make certain the commutation is set up properly.
If your standard Parker servo motor did not show up in the menu tree of the Motor Selection window of the Inn Txx Drive Configuration, the motor was not designed to be used at the maximum bus voltage that is available with the drive selected. This was done to protect the user from using their motor at a bus voltage higher than is allowed, but which the drive can provide.
However, if a customer has a motor which requires a current that is only available in a V4 version of the Compax3, but are running the drive at 230 VAC for example, we need to make the motor available to the C3-ServoManager 400 VAC motor database, which is used in configuring the V4 version of the Compax3. On the otherhand, in the rare instance we have a motor that was designed to be run on a V4 version, but will be run on a V2 version of the drive, the motor may not show up either because the motor was not designed to run at the lower bus voltage, although this is perfectly acceptable.
Therefore, to have the motor show up at the different voltage rating of the drive, we again go to the C3-MotorManager and navigate the menu tree choosing the Edit Motor Library and then choose the proper type of motor you wish to create (rotary or linear). Choose Template and find your motor. Begin the configuration, changing the name of the motor (recommended). Then, for the voltage range you want your motor to show up in C3-ServoManager(230 VAC, 400 VAC, or 480 VAC), choose the Mains Voltage nnnV AC (nnn signifies the AC mains voltage of the unit you have chosen) check box and fill in the values for Rated Speed, Torque, and Current. If you are setting your motor up for a bus voltage higher than the default (i.e., 230VAC rated motor at 400VAC), use the identical values at 230VAC, since we can not run the motor above 230VAC, it implies we are running the V4 at this voltage. If you are running a motor that can be run on a 480 VAC drive at a lower bus voltage, when you fill in the rated values at the lower bus voltage, you may have to derate the rated speed to accomodate for the lower bus voltage.